Responsible gambling

Responsible Gambling Tools at Arcanebet

Arcanebet understands the importance of responsible gaming practices and provides various tools to help players maintain control over their gambling activities.

Deposit Limits

• Players can set daily, weekly, or monthly deposit limits to restrict their spending.
• The limits are applied to all games and can be adjusted at any time.
• If a player attempts to exceed the limit, they will receive a notification and the deposit will not be processed.

Self-Exclusion

• Self-exclusion allows players to temporarily or permanently exclude themselves from playing on the platform.
• Players can choose between 24 hours, 48 hours, 1 week, 2 weeks, 3 weeks, 1 month, 2 months, or 3 months of self-exclusion.
• During this time, the player's account will be locked, and they will not be able to log in, make deposits, or play games.
• To reactivate their account, players must contact support.

Break Periods

• Break periods allow players to take a temporary break from gaming for 24 hours, 48 hours, 1 week, 2 weeks, 3 weeks, 1 month, 2 months, or 3 months.
• During this time, the player's account will be locked, and they will not be able to log in, make deposits, or play games.
• Players can set multiple break periods back-to-back.

Permanent Self-Exclusion

• Permanent self-exclusion allows players to permanently exclude themselves from playing on the platform.
• To activate permanent self-exclusion, players must contact support and provide evidence of problem gaming behavior.
• The player's account will be locked, and they will not be able to log in, make deposits, or play games.

Account Activity Monitoring

• Arcanebet monitors player activity for signs of problematic behavior, including large losses, rapid depositing, or other unusual patterns.
• If a player is identified as exhibiting problem gaming behavior, the casino may intervene and offer support services.

Reality Checks and Session Reminders

• While not explicitly mentioned in standard responsible gambling tools, Arcanebet provides players with an activity statement showing their last 30 days of gaming sessions (time, duration) and betting history for the last 90 days (deposits, withdrawals, wins/losses).

Support Organizations

• Arcanebet recognizes that problem gaming can be a serious issue and encourages players to seek help from reputable support organizations.
• The casino provides links to various international and Canadian-specific resources, including:
  • Gambling Therapy (online counseling)
  • Problemgambling.ca (Canadian problem gambling help)
  • SOS Joueurs (Quebec-based French-language support)

By providing these tools and resources, Arcanebet aims to promote responsible gaming practices and ensure a safe and enjoyable experience for all players.